Refund Policy
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1. All sales are final
Kami is a fully digital product that grants immediate, lifetime access to the full question bank as soon as your payment is confirmed. Because the content is delivered instantly and in full, all purchases are final and non-refundable.
2. Try before you buy
Every topic includes a free set so you can experience Kami in full - the question style, the solutions, and the interface - before paying. Please use the free sets to make sure Kami is right for you, since payments cannot be refunded once made.
3. Problems with your access
If you paid but your account wasn’t unlocked, or you were charged incorrectly, email {{ email }} from the address on your account with your payment reference. We’ll make it right - whether that means activating your access or correcting a genuine billing error.
4. Contact
Questions about a payment? Email {{ email }}.